Solutions

Accelerate enterprise adoption of AI-native revenue intelligence

For engineers and product managers building AI-native revenue intelligence agents, Ampersand’s integration infrastructure makes it easy to build deep integrations with Salesforce and HubSpot.

Trusted by engineering teams building revenue intelligence

Use cases

Build revenue agents with the context and access needed to get work done.

Default

Video

“We’re now able to offer things to our customers that companies in our space have never been able to offer.”
Nico Ferreyra Co-founder and CEO of Default

Deep two-way sync with Salesforce and HubSpot

Any revenue intelligence tool is only as good as its CRM connection. Ampersand reads, writes, and subscribes to your customers’ CRM with batch writes and per-record results.

Map every customer’s CRM to your data model

Every enterprise configures Salesforce and HubSpot in its own way: custom fields and objects, lead and contact rules, ownership and permissions. With Ampersand, you define your data model once, and Ampersand handles the complexity of translating each customer’s CRM into your schema.

Provide real-time updates without exhausting API quotas

Your product will be one of many making API calls to the CRM, and you don’t want to be the one to exhaust the customer’s quota. With Ampersand’s API quota protection, you can confidently deliver real-time results on the records that matter, without crashing your customers’ CRM.

Syncing you can trust in production

Integrations break for reasons that are often beyond the control of your engineering team. Ampersand provides protection against the most common failure points.

  • Managed auth

    Fully offload OAuth. Ampersand stores and refreshes every customer’s tokens for the scopes you choose.

  • API quota protection

    Work around strict CRM quota limits and prevent your integration from accidentally consuming all your customers’ quotas.

  • Schema drift detection

    Get notified when fields are created, deleted, or changed in any customer’s CRM, before the change breaks your integration.

Chris Lu Head of Platform Architecture at @fullcast
“We needed integrations built for our product, with control over the data model. Ampersand’s configuration-driven approach enables us to define the schema ourselves.”
Fullcast Read the case study
Chris Lu

We partner closely to onboard and implement your customers

Tech

  • Integration infrastructure

    Production infrastructure for integrating with complex customer environments.

Workforce

  • Forward deployed engineering

    Domain experts who understand the complexities of Salesforce and HubSpot and work with your team to get your customers up and running.

  • AI integration agent

    Andi solves customer integration issues faster with deep knowledge of your environment, systems of record, and Ampersand.

    Meet Andi →

Integrate with the entire GTM tool stack

Ampersand supports the ecosystem of revenue tools so your product can work from complete information, from call recordings and email to billing and support history.

  • CRMs

    • Salesforce
    • HubSpot
    • Microsoft Dynamics 365
    • Zoho CRM

  • Call recorders

    • Gong
    • Chorus
    • Fathom
    • Granola

  • Email & calendar

    • Gmail
    • Google Calendar
    • Microsoft Outlook

  • Billing

    • Stripe
    • Chargebee
    • Zuora
    • Recurly

  • ERP & accounting

    • NetSuite
    • QuickBooks Online

  • Support

    • Zendesk
    • Intercom
    • Freshdesk
View all integrations →

Security & compliance

Built to pass enterprise security reviews

Our security practices are robust and designed to get your product through enterprise security review faster.

View the trust center →
  • SOC 2 Type II
  • HIPAA
  • No customer data retention
  • ISO 27001
  • GDPR & CCPA
  • EU data residency & on‑prem

Capabilities

Integration infrastructure to power your revenue intelligence product

  • Integrations as code

    Declare every integration in an amp.yaml manifest in your Git repo, then review it and ship it through CI/CD like the rest of your code.

    Read docs →

  • Object and field mapping

    Map values for deal stages and picklists. Allow each customer to choose their own custom fields.

    Read docs →

  • Bi-directional actions

    Engineers write integration logic using standard transport primitives that describe how agents interact with customer systems of record.

    Read docs →

  • Custom data destination

    Send integration data straight to your Snowflake, S3, Kinesis, ClickHouse or other supported destination.

    Read docs →

  • Notifications

    Track when customers install, update, or delete integrations; when backfills complete; and when sync issues occur.

    Read docs →
Explore the product →

New features to improve your revenue intelligence product

Guides

Explore developer resources to build integrations for revenue intelligence

FAQ

Questions from teams building revenue intelligence

  • How does Ampersand keep our copy of a customer’s CRM up to date?

    Ampersand backfills a customer’s full history when they install your integration, then keeps it current with subscribe actions, which deliver changes in near real time.

  • Can we get notified only when the fields we care about change?

    Yes. Subscribe actions deliver create, update, and delete events on the exact fields you choose.

  • How do we write back without overwriting data our customers trust?

    Write actions are defined per field and per customer. This gives you granular control over write actions such as writing only when a record is created, never overwriting an update, filling a field only when it’s empty, or setting a default value.

  • Can each customer map their own custom fields and deal stages?

    Yes. Define your data model once, and Ampersand’s embeddable UI lets each customer map their own custom fields and picklist values, such as deal stages.

  • Will our integration use up our customers’ Salesforce API limits?

    Ampersand’s rate limiter slows down before a customer’s quota runs out so your integration won’t break other tools using Salesforce. Exact thresholds can be tuned at the integration level or at the customer level.

  • Where does the data go, and does Ampersand store it?

    Ampersand does not store a copy of your customers’ data. Ampersand delivers data to your webhook or straight to a destination such as Snowflake, S3, Kinesis, or ClickHouse. Delivered data is kept briefly just so Ampersand can replay a failed delivery if needed.

  • How will we know if a sync stops working?

    Ampersand retries failed API calls and data deliveries automatically. Notifications tell you when a subscription, scheduled read, or write fails, each with the operation ID, and you can route them to Slack or view logs in the Ampersand dashboard.

Give your revenue product CRM sync it can depend on

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